This case study is about how encouraging a culture of ‘active citizenship’ – in staff, volunteers and others – and seeking mutually beneficial relationships can lead to change, increased wellbeing and build resilience in individuals and organisations.  

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Much has been written about the Referendum and the cultural sector* – including this by Happy Museum founder Tony Butler .  In it he identified a role for museums in ‘bridging the cultural gap’ and concludes that museums (and other cultural organisations) ‘offer people a reflective opportunity to consider their own place in the world.’ How we might frame that […]

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Hosted at the London Transport Museum in 2016,  Happy and Green drew connections between Sustainability and Wellbeing in supporting individual, institutional and societal resilience – and considered the particular role that culture can play.  A day rich in provocation and discussion bringing together thinkers from the fields of policy and practice; public sector and private sector; […]

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Observational evaluation An in-gallery approach to predefined indicators of outcomes. Observational evaluation involves researchers observing participants in projects to record their activities, behaviours, emotions, interactions, themes and so on, to get a sense of how people experience your project. It can also be an opportunity to engage the front of house teams. Download: (pdf) Observational_evaluation For information about the […]

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Story of Change The Story of Change is a workshop approach to planning and reviewing the difference your group wants to make and how. Using a Story of Change to plan and review is at the heart of measuring what matters. It’s a logical approach which reverse-plans from the difference we are hoping to make […]

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 Be a good host, broker relationships is one of the Happy Museum ways of delivering the What – for relevant tools and resources see links below. Museum Case Studies Some case studies where this driver was tested out in practice. Themed Case Studies Themed case study focusing on this driver. Tools Some tools you might like to […]

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This case study looks at how the Museum of East Anglian life reimagined itself as a social enterprise and used appropriate evaluation tools to demonstrate the value of its work. The museum’s success in building social capital and promoting wellbeing inspired the creation of the Happy Museum Project in 2011. Download (pdf): case_study_MEAL

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This case study is about how Reading Museum used a community history project to pilot a new approach to working closely and engaging with communities. The project changed perceptions about several deprived areas of the city and had a positive impact on the participants. A further Happy Museum project Where’s Reading Heading went on to […]

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This case study from Godalming Museum is about how deciding on a community engagement approach to developing a new exhibit rather than defining the exhibit at the outset led to unexpected results – a whole new gallery, new partnerships and investment in reducing the museum’s energy use. Download (pdf): Case Study – Godalming, Co-creating a […]

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