This case study looks at how a partnership between a research institute and a museum led to the development of a software app that allows visitors to ‘tag’ objects and artworks with their own commentary. The app was tested to see if it increased audience engagement.

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Observational evaluation An in-gallery approach to predefined indicators of outcomes. Observational evaluation involves researchers observing participants in projects to record their activities, behaviours, emotions, interactions, themes and so on, to get a sense of how people experience your project. It can also be an opportunity to engage the front of house teams. Download: (pdf) Observational_evaluation For information about the […]

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Happy Tracker Very simple, workshop approach before, after, and regularly through a period to identify individual wellbeing outcomes. Happy Tracker is a very simple and easy tool developed by the Story Museum working with the New Economics Foundation (nef) to assess individual wellbeing. Participants simply use their body to indicate their level of wellbeing at points in […]

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Tipping point Simple, workshop approach to planning and reviewing organisational change. When planning your project, identify what you think will make the biggest difference in the organisation; what could create a ‘tipping point’ in organisational change according to the culture and practices of the organisation (as opposed to with your audiences). This is best achieved through engaging a diagonal […]

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Anticipate challenge and change is one of the Happy Museum drivers that deliver the How – for relevant tools and resources see links below. Museum Case Studies Some case studies where this driver was tested out in practice. Themed Case Studies Themed case study focusing on this driver. Tools Some tools you might like to use.

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This case study is about how Bilston Craft Gallery developed an under-used outdoor space. Staff worked with craft experts and local schools to create a regular outdoor creative play sessions for schools and children. Supporting creativity with children and early years is now a core part of Bilston Craft Gallery’s strategy to navigate the new […]

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