This is one of the Happy Museum principles– for relevant tools and resources see links below

Why? To re-think what matters and be able to measure and share it more widely

How? Create a vision that embraces mutual wellbeing and sustainability and develop a shared Story of Change

Counting visitors tells us nothing about the quality of their experience or the contribution it made to their well-being. Listen to the debate about measuring happiness: watch the Office of National Statistics and their research into a happiness index; hear what think tanks and academics have to say about the subject; ask your audience how your work affects them emotionally; don’t wait for someone else to design the perfect metrics – talk to people, understand what makes them feel happier, measure that. Consider the wider environmental impacts of your work? Happiness will be short-lived if museums achieve it for this generation at the environmental expense of the next. You need to know about both so you know if you are heading in the right direction.

What? Think creatively about resources when planning and measure progress how people want you to

Museum Case Studies

Some case studies where this principle was tested out in practice.

Themed Case Studies

Themed case study focusing on this principle.

Tools

Some tools you might like to use.

    Planning and review for organisations

  • Transformation Cycle Transformation Cycle Sophisticated, workshop approach to planning and reviewing organisational change. This approach is for organisations that ...
  • Tipping Point Tipping point Simple, workshop approach to planning and reviewing organisational change. When planning your project, identify what ...
  • BAM card sort BAM card sort (Behaviour Attitude Matrix) A workshop approach to planning and reviewing group priorities. ...
  • Story of Change Story of Change The Story of Change is a workshop approach to planning and reviewing ...

    Baseline and review for individuals

  • Where do you stand? Where do you stand?  Simple, workshop approach before, after and regularly through an activity to identify ...
  • Happy Tracker Happy Tracker Very simple, workshop approach before, after, and regularly through a period to identify ...
  • Time capsule Time capsule Simple, fun, workshop approach; before and after activity to identify personal or social outcomes. Time ...
  • LIFE survey LIFE survey (Learning, Interaction, Feelings, Environment) Sophisticated, individual survey before and after activity to identify Learning, ...

    Review for organisations

  • Valuation DIY Valuation DIY A fun, workshop approach reviewing outcomes by prioritising or valuing outcomes. Valuation DIY is ...
  • Observational evaluation Observational evaluation An in-gallery approach to predefined indicators of outcomes. Observational evaluation involves researchers observing participants in ...
  • Narrative evaluation Narrative evaluation A desk work approach to identifying themes including how frequently they recur, by analysing ...
  • Embedded evaluation Embedded evaluation A variety of in-gallery, open approaches which might be fun, embedded in the exhibition ...